Supertails is Looking for Business Analyst – Healthcare
@Supertails posted 3 months ago in Business Analyst Shortlist Email JobJob Detail
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Job ID 5446
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Job Categories Benefits Analyst
Job Description
About the job
Supertails is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care, training services, and a one-stop solution for pet food and supplies.
Supertails is revolutionizing pet care with a comprehensive ecosystem designed to meet every pet parent’s needs. From online vet consultations with our team of highly experienced in-house veterinarians to nationwide doorstep delivery of an extensive assortment of pet supplies sourced from India and across the globe, we ensure unparalleled convenience and care.
Taking the next step in our journey, Supertails has expanded into veterinary clinics and grooming centers. This initiative directly addresses one of the largest challenges faced by pet parents—access to reliable, high-quality healthcare and grooming services for their furry companions.
At Supertails, we’re not just delivering products; we’re building trust, relationships, and a healthier, happier life for pets and their parents.
Job Summary
We are looking for an experienced and highly motivated Business Analyst to join our healthcare team. The ideal candidate will bring a strong analytical mindset, technical expertise, and problem-solving skills to support decision-making, operational improvements, and strategic planning. You will work closely with cross-functional teams to derive actionable insights, build dashboards, and optimize key metrics, driving efficiency, growth, and customer satisfaction.
1. Data Analysis & Insights
- Gather, analyze, and interpret healthcare data to identify trends, patterns, and actionable insights.
- Conduct exploratory data analysis to derive insights and recommendations for business decisions.
- Develop and automate dashboards to track key performance indicators (KPIs).
- Perform deep dives into specific situations to conduct root cause analyses and propose solutions.
2. Performance Tracking & Reporting
- Define and track performance metrics across healthcare services to measure success.
- Build and manage reporting mechanisms for leadership, presenting insights and recommendations in a clear, impactful manner.
- Evaluate areas of growth, efficiency, and cost optimization to support business goals.
3. Collaboration & Stakeholder Management
- Collaborate with business heads and cross-functional teams to plan and optimize key metrics.
- Partner with cross-functional teams including product, operations, and technology to align strategies and execute data-driven solutions.
- Provide business recommendations through comprehensive analysis of various data sources.
What You Will Do
- Build and maintain data pipelines from different sources, ensuring data accuracy and integrity.
- Use advanced Excel functionalities (formulas, pivot tables, charts) to conduct data analysis.
- Utilize SQL for querying and managing databases to support analytics needs.
- Leverage data visualization tools like Tableau or similar platforms to create insightful dashboards.
- Apply Python/R for advanced data modeling and analysis as required.
- Translate complex analytics and insights into simple, actionable presentations for senior leadership.
What We Are Looking For
- Pet parent (not owner)
- Experience: 2-3+ years of experience in business/product analytics or a similar role.
- Technical Skills:
- Proficiency in Excel, SQL, and Python/R.
- Familiarity with data visualization tools like Tableau (preferred).
- Understanding of APIs, webhooks, and database architecture is a plus.
- Experience with Google Analytics or similar product analysis tools.
- Analytical Skills: Strong problem-solving ability with a detail-oriented and data-driven mindset.
- Communication: Excellent verbal and written communication skills to convey complex insights in a clear, concise manner.
- Ownership: Strong sense of ownership with the ability to take initiative and drive solutions independently.
- Adaptability: Comfort with ambiguity and the ability to translate business questions into analytical solutions.
What we offer:
- Fast track your entrepreneurial journey with exposure to every facet of the business, led by a stellar team.
- Be part of 0 to 1 journey of the new business vertical
- Ownership: Individually lead important charters with high-impact potential
- Network access: Access to experienced founders, colleagues & world-class investors
- Employee-first culture: Employees are above everything else.
- Be surrounded by positivity and furry friends
Location: Bangalore
