IBM is looking for Content Developer

Full time Hybrid @IBM posted 3 weeks ago in IT Consulting , in IT Services Email Job

Job Detail

  • Job ID 22810
  • Career Level  Executive
  • Experience  3 Years
  • Job Categories  Developer
  • Qualifications  Degree Bachelor

Job Description

About the job

Introduction

Technical content is the backbone of our client’s digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-centered, high-quality content through a collaborative partnership with the Design community and a key Sales mission that plays a vital role in customer loyalty and IBM’s profitability? As we strive for great user experiences, we need great technical content professionals building those experiences.

Your Role And Responsibilities

This role supports the IBM Redbooks team. The ideal candidate will have strong communication skills and the ability to work with both internal and external stakeholders. The candidate will be able to synthesize key Market and Sales information to help build product- and training-oriented customer-facing information deliverables.

Responsibilities

You will be responsible for developing and testing critical product content with a high degree of independence and technical depth. This includes:

  • Creating and optimizing content for IBM Power and IBM Storage technologies
  • Leveraging AI tools such as Microsoft Copilot and BoxAI to enhance content quality and efficiency
  • Applying workflow automation techniques to streamline content development processes
  • Managing project timelines and deliverables usingMonday.com
  • Publishing finalized content across digital platforms in alignment with IBM Redbooks standards
  • Familiarity with IBM-related Pre-Sales and Redbooks content is also valuable.
  • Proven ability to work independently and collaboratively in an agile team environment
  • Strong problem-solving and communication skills

Required Technical And Professional Expertise

  • Writing accurate, clear, and concise content for a global audience
  • Designing, developing, editing, and producing effective technical documentation
  • Applying Design Thinking principles
  • Using Microsoft Copilot or BoxAI for content optimization
  • Applying Agile methodologies
  • Using HTML, XML, or DITA tagging languages
  • Contributing to shared source repositories such as GitHub
  • Managing projects and deliverables usingMonday.com, Microsoft Loop, Adobe Experience Manager

Preferred Technical And Professional Experience

  • Experience contributing to GitHub or similar repositories
  • Proficiency with XML or DITA tagging languages
  • Application of IBM Design Thinking practices
  • Working with IBM Power and IBM Storage technologies
  • Familiarity with DevOps and a variety of software engineering concepts
  • Experience publishing finalized content across digital platforms

Required skills

Designing Developing DITA HTML XML

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