Hiring for the post of Key Account Management

Full time On site @Delhivery in Accounts Email Job

Job Detail

  • Job ID 6478
  • Job Categories  Accounts

Job Description

About the job

Job Description

Responsible for achieving revenue and volume growth targets for assigned accounts

– Ensure Collectibles and Outstanding is within the agreed Credit Period

– Develop and record business understanding of clients on CRM

– Cross-Sell various VAS (Value Added Services) offered by Delhivery

– Whatsapp NDR verification

– Communication Module

– Identification & execution of growth levers for volume and revenue growth

– Managing Commercial expectations of clients within agreed margin guardrails

– Operational levers like reducing RTO, ensuring high SLA

– Establish Founder/Co-Founder level connections across the client portfolio

– Identify reasons for any downtrend and record the next steps on CRM for execution

– Cross-Sell Delhiverys Lines of Business where applicable – B2C Heavy, LTL, Warehousing, Cross-Border

Key Skills

– 2+ yrs previous experience in SME Account Management or Inside Sales

-Comfortable in calling Office, and Excel – Use of Pivot Tables, vlookup, logic formulas

-Good communication skills – English & Hindi

-Data-oriented and Systematic approach.

Apply Here

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