
Codilar Technologies is hiring for Account Manager
Full time @Codilar Technologies posted 2 months ago in Accounts Shortlist Email JobJob Detail
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Job ID 5298
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Job Categories Accounts
Job Description
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, ensuring customer satisfaction and
Long-term retention.
- Develop and maintain strong relationships with key stakeholders and decision-makers.
- Identify opportunities for upselling and cross-selling to maximize account revenue.
- Collaborate with internal teams (sales, delivery, and support) to ensure smooth execution of
Projects.
- Address client concerns and provide solutions in a timely manner.
- Track and analyze account performance, preparing reports and recommendations for
Improvement.
- Negotiate contracts and agreements to achieve win-win outcomes.
- Stay updated on industry trends and competitors to provide strategic insights.
Requirements:
- 2-8 years of experience in account management, client servicing, or a similar role.
- Background in IT services, digital commerce, SaaS, or related domains is preferred.
- Strong communication, negotiation, and relationship-building skills.
- Ability to identify business opportunities and drive revenue growth.
- Proficiency in CRM tools and MS Office Suite.
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