At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm’s services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm’s brand and market presence, and achieve organisational targets. In brand management at PwC, you will focus on developing and implementing strategies to enhance and protect the company’s brand image. You will manage brand campaigns, conduct market research, and confirm consistency across all channels.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

We are seeking a highly skilled and detail-oriented Web Maintenance Senior Associate to join our team. This role is pivotal in ensuring the seamless operation and maintenance of PwC Canada’s marketing campaigns via our website.

As a key member of our Marketing, Communications, and Sales Team, the Web Maintenance Senior Associate will provide both administrative and technical support to the web management team. Responsibilities primarily relate to technical maintenance, the content life cycle, and ensuring the website’s optimal performance at all times.

This position reports to the Web Manager.

Responsibilities

• Conduct content audits and coordinate quarterly reviews with relevant stakeholders
• Oversee monthly reviews of partner profiles to ensure accuracy and relevance
• Perform regular checks for broken links and rectify them promptly
• Troubleshoot and resolve website issues, including page component fixes
• Maintain and update website templates as required
• Provide technical guidance to the web publishing team to ensure adherence to best practices
• Ensure the website meets accessibility standards through regular reviews
• Conduct periodic checks on user touchpoints (ex. “contact us” forms) to ensure correct processing
• Support with reviewing web cookies to align with current regulations
• Support with optimizing the performance of high-profile campaign pages
• Execute regular site back-ups to safeguard data integrity

Technical Skills

• Proven experience in website maintenance, including both front-end and back-end operations
• Proficiency in Adobe AEM or similar website platforms is required
• Strong project coordination skills with a demonstrated ability to meet deadlines
• Expertise in MS Office products (ex. Word, Excel, Outlook)
• Solid understanding and practical experience with CSS and HTML

Qualifications

• An understanding of website management best practices
• Highly motivated team player with the ability to build relationships both internally and externally
• Ability to work independently while prioritizing a variety of tasks and meeting deadlines
• Detail-oriented with an ability to manage multiple activities with different deadlines
• This is an English language position; French is an asset