Job Title: Social Media Executive

Company: Reliance Games/Zapak

Location: Pune

Experience: 0 to 1 Years

Website: www.reliancegames.com

Who We Are

Reliance Games is a leading Games developer and publisher with over 500 million worldwide downloads with an average rating of 4 . We are the biggest IP developer in India and Studio leads the conceptualization, development, and P&L for the new games. We have produced some of the biggest and best IP-based Games in the world with Sports icons in WWE also with Hollywood studios like Dreamworks, Warner, Paramount, Sony, etc. Some of our most popular games are WWE Mayhem, Drone Shadow Strike, Real Steel World Robot Boxing, The Hunger Games, Pacific Rim, Total Recall, American Dad, and Rapala. We are also the number 1 kids-based Studio in India with association with Cartoon Network, Discover Kids, Sony, Rohit Shetty Pictures. Some of the games are Little Singham and Little Krishna.

• Understand the Gamer pulse and establish brand awareness and traction across the social ecosystem
• Develop the social media plan for Reliance Games in coordination with the other internal stakeholders.
• Develop, implement, and manage social media strategy across platforms like Twitter, Instagram, Facebook, and YouTube, alongside building LinkedIn.
• Answer calls and/or address user comments/ queries across social media channels and app stores to resolve and troubleshoot any queries/concerns shared by end-users.
• Keep records of customer interactions including details of inquiries, complaints, and comments, as well as actions taken to address the same.
• Follow up to ensure that appropriate actions were taken on customers requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Monitor, track, analyze, and report on performance on social media platforms using tools such as Google Analytics and Facebook insights.
• Form key relationships with influencers across social media platforms.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Research and evaluate the latest trends and techniques to recommend improvements to increase social performance.
• Keep track of competitor activity across social channels.
• Manage a budget for social media activities.
  
  

Were looking for someone who has:

• Degree in Marketing, Communications, Or Journalism.
• 0-1 years of experience in social media management.
• Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategies and present complex information clearly and concisely.
• Proficiency in MS Office is required.
• Knowledge of Google Analytics, LinkedIn, and Instagram.
• Prior experience in handling Social for Technology companies.
• Strong analytical and quantitative skills with the ability to use data and metrics for driving social engagement.
• Collaborative working style with team spirit.
  
  

What we offer you:

• Work in a studio that has complete P&L ownership of games.
• Competitive salary and Performance Link Incentives.
• Full medical, accident as well as life insurance benefits.
• Generous Paid Maternity/Paternity leave.
• Employee Assistance Programs.
• Active Employee Resource Groups Women at Zapak.
• Frequent employee events.
• Work with cool people and impact millions of daily players!.
  
  

Kindly share your CV and send it to jo**@***********es.com with the subject line as Social Media Executive.

Consumers can find high-quality entertainment created exclusively for their mobile devices wherever they see the RG character logo or at www.reliancegames.com