Overview

WELCOME TO SITA

We’re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

You’ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

As a Training Design Graduate, you will be an integral part of the SITA at Borders training team, contributing to the development and delivery of effective training programs. This entry-level position provides an opportunity for recent graduates to grow and learn within the dynamic aerospace and border management IT industry.

This role provides a supportive environment for a recent graduate to gain hands-on experience in training design within the aerospace and border management IT sector while working closely with a team of experienced professionals.

Key Responsibilities

• Assist in Curriculum Development: Work alongside experienced training designers and trainers to contribute to the creation of training materials, including presentations, manuals, and multimedia content.
• Support Instructional Design: Learn and apply instructional design principles under the guidance of senior team members. Contribute to the development of engaging learning experiences using various methodologies.
• Technology Familiarity: Gain exposure to relevant technologies in aerospace IT and assist in incorporating them into training programs. Learn to use digital tools and platforms for training content development.
• Participate in Assessment Activities: Assist in the development and implementation of assessment strategies. Learn to evaluate the effectiveness of training initiatives and contribute to feedback mechanisms.
• Collaboration and Coordination: Collaborate with cross-functional teams to understand training requirements and provide support in ensuring alignment with organizational goals.
• Adaptability: Develop adaptability by assisting in adjusting training materials to address changing business needs and industry trends within the aerospace IT sector.
• Professional Development: Engage in continuous learning and development activities to stay informed about best practices in training design and adult learning.
  
  
  

Qualifications

KNOWLEDGE & SKILLS

• Bachelor’s degree in Instructional Design, Education, Aerospace and Border Management IT, or a related field.
• Basic understanding of airlines, aerospace, and IT concepts and technologies.
• Familiarity with instructional design and video editing software and eagerness to learn more.
• Good communication and interpersonal skills.
• Detail-oriented with a willingness to learn and grow in a fast-paced environment.
• Familiarity with HTML and CSS languages.
  
  
  

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

 

Overview

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,500 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

This position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. Success in this role means you are autonomous, pay attention to detail, be time sensitive, possess influencing skills and enjoy working with others of diverse backgrounds.

As a Technical Project Manager, you will manage product delivery complexities / specificities on critical customer projects supporting the global project plan and SITA’s commitments towards our customers. You will build detailed project delivery execution plan, collaborate with various internal and external teams, identify and mitigate risks and ensure that the project is delivered on time, within scope and budget.

What You Will Do

• Managing projects – Project size will vary in scope and complexity. You manage the project throughout its life cycle – from inception through project closure. You manage change, mitigate risks and deliver results to stakeholders and customers alike. Attention to detail effective time management and influencing people skills are key ingredients to be successful in managing projects.
• Working with project teams – Every project is completed through team effort. You work effectively with team members that may be local or distant. You regularly track project activities against plan schedules and take corrective action on any deviations. You communicate with team members, management stakeholders and customers regularly and frequently ensuring that there is continuous understanding and alignment regarding the projects progress.
• Working with customers – You are committed to putting the customer first. As a result, you proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction.
• Project Management administration – Your ability to write clearly and simply are key skills to documenting project activities. Documentation ranges from developing communications strategy plans designing resource and project plans providing status reports submitting and tracking change requests tracking risks and issues providing variance reports to providing Steering Committee reports and lessons learned. Accuracy is key.

Qualifications

EXPERIENCE:

• University degree or equivalent
• Formal project management training and certification – certification not mandatory but preferred.
• Comfortable in a highly competitive, collaborative, and fast-paced work environment
• You have a track record of successfully managing multiple projects of varying sizes, complexities and deliverables within a commercial environment using established Project Management methodologies.
• You have experience speaking in front of executives and senior management.
• Ideally 2-3 years in IT solutions provider environment with knowledge of SITA-like products and underlying technologies or airline industry solutions provider
• Good understanding of Network Services, LAN & WAN
• Professional competency in MS Office especially Excel and PowerPoint

Nice-to-have

• Knowledge of IT and ATI industries – Able to operate within virtual teams.
• PMP Certification

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.